FAQs
What do I do about a rough crossing?
Local Roads
For matters related to the maintenance of at-grade railroad crossings on county roads or city streets, the appropriate local government shall be notified of the situation. It is the responsibility of the local government to coordinate with the corresponding railroad to address the matter. In the event the local government and respective railroad cannot resolve the issue, the local government may appeal this matter to the Georgia Department of Transportation for review and further action in accordance with O.C.G.A Section 32-6-202.
State Routes
For matters related to the maintenance of at-grade railroad crossings located on state routes, please visit our
Contact Us webpage and select
Railroad Crossing Issue in the
Subject field. The correspondence should include the following information as a minimum; date, time, county, route number, road name, Crossing Inventory Number approximate location and details on the type of complaint.
The Railroad Crossing Issue will be forwarded to the appropriate District Utilities Engineer who shall make all necessary attempts to resolve the maintenance issue with the railroad entity. In the event the issue cannot be resolved, the District Utilities Engineer shall forward all information and documents to the State Utilities Engineer for review and further action in accordance with O.C.G.A. Section 32-6-202.
There is a train that keeps blocking the roadway for long periods of time, who can I contact?
FRA recommends that railroads work cooperatively with state and local officials to eliminate or minimize the impact of blocked crossings wherever possible. Contact the Federal Railroad Administration to report the complaint.
There are no federal laws that regulate the length of time a train may block a grade crossing. Such a law could have the undesirable effect of causing a railroad to violate other federal safety rules.
How do I get a whistle ban / quiet zone in my area?
The public authority in your area may establish a whistle ban or quiet zone by following the procedures established by the Federal Railroad Administration (FRA) in the Train Horn Final Rule as amended on August 17, 2006 Ref: 49 CFR part 222. Information on this procedure can be found at the FRA website at
https://www.fra.dot.gov/Page/P0889 or by contacting the
State Railroad Crossing Program Manager