‭(Hidden)‬ Patrol Routes

HERO Route Map

Highway Emergency Response Operators (HERO)

Highway Emergency Response Operators (HEROs) are dispatched to traffic-related incidents in metro Atlanta with the primary duty to clear roads so that normal traffic flow is restored. HEROs also assist stranded motorists with flat tires, dead batteries or in need of fuel or coolant.


       Program Info


      Available 24/7. Call 5-1-1 for assistance.

      Active Operators

      110 active operators


      Monitors 31 routes in Metro Atlanta


      Patrols 400 miles in Metro Atlanta

      Total Assists

      Total assists in FY 18:

      jQuery Responsive Tabs

       ‭(Hidden)‬ Share Your Experience

      Please complete the form below to share your experience about how our HERO Operators assisted you.

      HERO Job Search

      Search for HERO Jobs

      Check out HERO employment opportunities.

      View Jobs​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


      Request HERO School Visit

      Participate in the HERO School Visit Program by completing the request form.

      Submit Request​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

       ‭(Hidden)‬ HERO Unit Statistics


      HERO Positions
      Active HERO Positions


      HERO Centerline Miles of Coverage
      Centerline Miles of Coverage

      33 Minutes

      HERO Average Incident Clearance Time
      Average Incident Clearance Time



      If you have comments about the HERO Program, or if you've been helped by a HERO and would like to say THANKS, we'd love to hear from you! Please contact Us.